ISO 27001 Annex : A.15.2 Supplier Service Delivery Management

ISO 27001 Annex : A.15.2 Supplier Service Delivery Management It’s objective is to maintain, in compliance with supplier agreements, an agreed level of information security and delivery of service. A.15.2.1 Monitoring and Review of Supplier Services Control- Organizations shall monitor, review and audit the provision of service to suppliers on a regular basis. Implementation Guidance – Monitoring and review of supplier services will ensure respect for the terms and conditions of information security of the arrangement and careful monitoring of incidents and issues related to information security . This will include a process of service management between the client and the supplier: Monitor the level of service performance to verify agreement compliance; Review the supplier’s service reports and schedule progress meetings on a regular basis as required by the agreements; conduct supplier audits and follow-up on reported ...